Letterio Pirrone

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Director of Customer Relations | EUTELSAT

Passionate about space, Letterio Pirrone started his career at the European Space Agency in Belgium and then joined EUTELSAT in Paris to supervise its fleet of satellites and contribute to the creation of the EUTELSAT-owned platforms for Mobile, Video and Broadband Satellite Services. From 2009 to 2012 he developed the EUTELSAT Digital Cinema business (DSAT Cinema) encompassing the delivery of digital films and the distribution of live events to hundreds of cinemas across Europe. Since 2012 Letterio is the Director of Customer Relations of the EUTELSAT Group promoting the continuous improvement of Customer Experience through all the touchpoints of the journey within Eutelsat. Client Ambassador, he ensures to exceed Customer’s expectations by engaging the Organization to align processes and teams around the Customer. Letterio holds a Master of Science in Electronic Engineering and Telecommunications from the University of Pisa, Italy and an MBA from HEC (École des hautes études commerciales) in Paris, France.